The large waterworks equipment manufacturer had been running UKG Workforce Central (WFC) for over ten years; however, when their built-in support from UKG ended, they required additional support to assess their existing UKG setup and facilitate an upgrade to UKG Dimensions. Their previous partnerships for UKG upgrade projects were not positive, so they turned to Surety for personalized, client-side support to ensure a successful project.
Our team of consultants has more than 20 years of experience in the UKG landscape, including extensive knowledge of UKG iSeries, WFC, WFR, and UKG Pro Workforce Management (previously known as UKG Dimensions). Our consultants were brought on a few months before the project’s official start date to ensure all of the project documentation and requirements were completed ahead of time.
By pairing our consultants’ expertise with their internal teams, the client was able to assess current data within their UKG WFC system, identify critical areas for product enhancement, support critical documentation requirements, and ensure a successful UKG Dimensions upgrade.
For more information about our UKG consulting services, contact us today.
