The large West Coast medical system initially implemented Infor Financials and Supply Chain Management from an outdated legacy system and followed up with an Infor GHR implementation a few months later. Once their GHR system was live, they experienced issues with functional business operations, requiring a functional GHR expert to help bridge the gap.
Their Information Systems department required additional support in resolving core configuration issues, navigating user errors and technical corrections, and keeping internal teams aligned with critical system and operational requirements. Our consultant was brought on to assess current system operations and ensure all staff members used the GHR system correctly and efficiently.
Our consulting team brought a wealth of knowledge in Infor GHR, Benefits, and S3 HR/PR and experience with implementations, integrations, and upgrades to help the client complete key post-Go-Live tasks and maintain alignment across internal teams. This helped the client’s internal staff run the right jobs and processes in the right order, use the right fields for specific actions, and ensure the right use of flags across the system.
For more information about our Infor/Lawson consulting services, contact us today.
