The Epic Happy Together platform integrates patient information from external systems, allowing providers to view a complete health record, improving care coordination and clinical decision-making. For patients, it creates a seamless experience by displaying their health data from multiple sources in one place through their existing MyChart portal.
In this article, we’ll explore how Epic Happy Together works, its benefits for patients and providers, and its role in promoting interoperability and patient-centered care across the entire care lifecycle.
What is Epic Happy Together?
Epic Happy Together is a feature that allows healthcare providers to connect multiple MyChart accounts from different healthcare organizations, creating a single, comprehensive view of a patient’s medical record. This feature enables healthcare providers to access multiple medical records from various organizations in one place, improving overall care coordination and patient outcomes.
Happy Together is designed to improve efficiency and physician satisfaction by painting a more complete picture of patient health, reducing the need to switch between screens, and minimizing duplicate procedures across the organization.
Benefits for Healthcare Providers
By providing a complete view of a patient’s medical history, including allergies, health history, and medications, and the ability to view and interact with messages, test results, and appointments, Happy Together helps participating organizations streamline patient care and improve satisfaction.
Here’s a closer look at a few key benefits of the Happy Together platform for patients and providers:
Unified health records
Consolidate patient data from multiple healthcare organizations into a single, easy-to-access view, enabling providers to view complete medical history, including medications, test results, and visit summaries, and inform better clinical decisions.
Streamlined interoperability
Align with industry-wide interoperability goals by connecting disparate EHR systems, fostering collaboration between healthcare organizations, and sharing critical health data to improve patient care across the entire continuum.
Care coordination
Integrate data from external systems to ensure all care team members across different organizations can access the same comprehensive information, reducing communication gaps, avoiding duplicate tests, and streamlining treatment planning.
Integration with Other Epic Systems Modules
As part of the comprehensive Epic Systems landscape, the Epic Happy Together platform seamlessly integrates with other core Epic solutions, including modules for clinical, financial, and operational management.
Users can leverage other modules like EpicCare Ambulatory and EpicCare Inpatient in conjunction with Happy Together to connect multiple health records in a single interface, improve care coordination, and streamline critical patient outcomes.
With seamless integrations across the patient portal, users can access the following information:
- Patient allergies
- Health history
- Medications
- Test results
- Appointments and visits
- Messages from care team members
Improving Efficiency and Physician Satisfaction
Users can leverage the Happy Together feature to access discrete external results from the patient’s chart in the same place as actual procedures performed within and across the organization. This empowers care teams to access patient information from outside organization sources, accelerating the management and exchange of key medical care information and minimizing duplicate records across the healthcare landscape.
By establishing a comprehensive picture of the patient’s medical history, healthcare organizations can inform care decisions, improve patient outcomes, and facilitate better connections across care teams.
Implementing Epic Happy Together in Your Organization
- Determine which healthcare organizations to link and ensure they participate in the Happy Together initiative within their Epic software landscape.
- Configure the Happy Together feature in your Epic system to enable the linking of MyChart accounts.
- Train healthcare providers on how to use the Happy Together feature and access relevant health data in the linked accounts tab.
- Establish policies and procedures for managing linked accounts and ensuring patient data security.
Get Started with Epic Experts
From assessing your current Epic setup and identifying key areas of improvement to navigating complex integrations across your existing healthcare landscape and streamlining care processes to improve patient care, Surety Systems is here to help.
Our senior-level Epic consultants have the skills and experience to handle your critical project needs and ensure your internal teams are prepared for continuous improvement and innovation over time.
Contact Us
For more information about our Epic consulting services or to get started on a project with our team of expert consultants, contact us today.
